terms of service effective date 2/13/25 by accessing this website ("www.kekma.kz"), you agree to be bound by these terms of service ("terms"). if you do not agree to these terms, please do not use our website. we reserve the right to update these terms from time to time. any changes on this page will reflect immediately along with the updated effective date. use of the website: 1. you must be 13 years old to use this website 2. you agree to use this website for lawful purposes, and not engage in fraudulent or harmful activity 3. we reserve the right to suspend or terminate your access at any time purchases and payments: 1. payments must be made through our third-party payment provider (sellauth) 2. all purchases of items are subject to pricing as listed on our website 3. we reserve the right to refuse or cancel any order at our discretion refunds and returns: we do not offer refunds or returns for digital downloads unless required by law. third party websites: this website may contain links to third-party websites. we are not responsible for the content, policies, or practices of these external sites. governing law: these laws are governed by the laws of kazakhstan. any disputes shall be resolved in the courts of kazakhstan. contact us: if you have any questions regarding these terms, please contact us at: support@kekma.kz if you have any concerns regarding these terms or legal entity, please contact us at: legal@kekma.kz if you are or represent a legal entity, you may contact us below, but we reserve the right to refuse information disclosure, regardless of your authority. legal@kekma.kz